Technical Support

All purchases include 90 days of support. After 90 days, licensed users may purchase additional support.
Supported users receive such benefits as:

• Email notices of our latest software updates
• FTP access to download updates from our Web Site
• Major new software releases and user-manual revisions
• Phone support

Support Registration

We include a Support Registration Form with each shipped product. If you haven't registered your license, please complete your Support Registration Form and fax it to our Support Department, (310) 998-8934.

Support Helpline

The Interactive Effects Support Helpline may be reached at (310) 998-8364.
Support hours are 8am to 6pm Pacific Time
You can also email ifx
Be sure to include your return email address, your name, and company name in the email message.